Shipping Policy

Shipping destinations:

  • We ship both locally and worldwide.

Shipping + Processing Times:

  • **SHIPPING TIMES MAY BE DELAYED DUE TO COVID - 19** 
  • All Elizabeth Collection Human Hair Wigs are created in Alberta Canada by us via sewing machine and hand stitching to allow for 3+ years of wear. We take pride and time in our product therefore reflecting in our long processing time for Custom and Non - Ready To Ship orders.
  • Local orders take 3-5 business days to be delivered to you and we ship within 1-3 business days for our "Ready To Ship" Collection.
  • International orders take 5 - 7  business days to be delivered for our "Ready To Ship" Collection.
  • For our "Custom Orders" we require a processing time of 7 - 21 business days to create, custom colour, customize and package your order. Once your order is on route to be created, we will send you an email to update you. This email should be received within 7-14 business days after your order has been placed, so please refrain from reaching out to check the status of your order until the 15th business day. After processing time has been completed, expect your order to ship within 3-5 business days locally (Edmonton Alberta and surrounding areas.) and 5-7 business days internationally.
  • Shipping time might vary depending on location, shipment method and other factors.